Solution · Caption System Pro

Accessibility reporting, generated from real usage.

Grants, board reviews, and compliance check-ins all ask the same question: who is using your accessibility program, and how often? Cuelora's reporting module turns caption-system usage data into a one-page document that answers it — automatically, per show, per season.

Caption System Pro → See pricing

CUELORA · ACCESSIBILITY REPORT

Fall 2025 Season · Main Stage

SHOWS

14 / 14

PATRONS

1,248

LANGS

Top languages: English (874), Spanish (212), Mandarin (74), French (51), ASL gloss (21), Hindi (16).

Device mix: 62% patron phone, 24% house tablet, 14% LED.

When to use it

Three use cases, every season.

Grant applications

Funders want real numbers, not promises. Attach the Cuelora PDF directly to NEA, state arts council, or corporate foundation applications. Your impact section writes itself.

Board reporting

Quarterly board packets. The report slots neatly into the 'impact' section alongside ticket revenue and community engagement metrics — formatted to fit without re-layout.

ADA / compliance review

Proof of effective communication accommodation. Document that your accessibility program is being used, not just offered. Accepted as documentation by most state-level arts councils.

How it works

The four-step workflow.

Run captions as normal

Nothing extra to configure. Every show captioned through the Cuelora Caption System feeds data into the reporting module automatically.

Review anonymized usage

Counts per show, language mix, device mix. No personal identifiers. No patron tracking across shows. Usage is counted, not traced.

Export the report

One click generates a branded PDF. Includes your venue logo, the season range you select, and a plain-English summary of the numbers.

Send it

Attach to grant applications, drop into board packets, send to your accessibility coordinator. No reformatting required — it's already print-ready.

Features

Built for the way this process actually runs.

Show-level counts

Captions served per performance, grouped by title and date. Know which shows drove attendance vs. which under-performed.

Language mix

Which languages your audience actually chose, so you can tune which ones to enable next season. Often surprising — follow the data.

Device mix

Phone vs. tablet vs. LED usage. Informs hardware budgeting — most theaters find they need fewer tablets than they think.

Seasonal totals

Full year, half year, or show-run summaries. Calendar-year and fiscal-year ranges both supported.

PDF export

Print-ready, branded with your venue logo, ready to send. No PowerPoint required; no re-export to Word.

CSV export

For your own accessibility dashboards or grant-application boilerplate. All the underlying numbers, exportable in full.

Common questions

Answers to what people ask most.

Does this satisfy ADA documentation requirements?

Live captioning is a widely accepted 'effective communication' accommodation under the ADA, and a patronage report documenting its use is accepted by most state-level arts councils as compliance evidence. For specific legal review, consult your theater's counsel — but we know of no case where a Cuelora accessibility report was insufficient.

Does it track individual patrons?

No. Patron-level data is never collected. The report counts sessions and language selections; it does not track individuals. This is by design — we think patron identity data is a liability, not an asset.

Can I customize the PDF layout?

You can swap the header logo, adjust the date range, and choose which sections appear. The overall layout is standardized so grant reviewers and board members recognize it at a glance.

How far back does the data go?

From the moment you install Caption System Pro. Historical data from before your Pro upgrade is not retroactive, because we don't retain usage data beyond what Pro aggregates.